State Farm® Insurance Agent Rosalinda Aguero

"Jos, thank you for taking the time to share your feedback. We genuinely appreciate hearing from our clients, as it helps us improve our services. We apologize for any delays you experienced in receiving a callback from Rosalinda. While she is the agency owner and may not be the first point of contact, we strive to ensure that all our clients receive timely and respectful service. We understand that waiting for a response can be frustrating, and we are working to improve our communication processes. Regarding your cancellation request, we want to clarify that while your cancellation was processed, there can be additional steps involved when multiple requests are made. We appreciate your patience as we navigate these requests, as they can occasionally extend the timeline. Your satisfaction is important to us, and we are committed to making the necessary improvements to enhance your experience. If you have any further concerns or if there's anything we can do to assist you further, please don’t hesitate to reach out directly. Thank you again for your feedback."

"Maria, thank you for taking the time to share your wonderful experience! We are delighted to hear that your auto claim was handled smoothly and that you felt supported throughout the process. Our team works hard to deliver on our promises, and your feedback truly validates our efforts. We’re also excited that you’ll be bringing your home insurance to us! We look forward to providing you with the same level of service and care for your home coverage. If you have any questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help! Thank you again for your trust in us!"

"Gume, thank you so much for your fantastic review! We are thrilled to hear that you’re satisfied with our home and auto insurance services. Providing great service is our top priority, and your feedback encourages us to keep up the good work. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you again for your support!"

"Yusuf, thank you so much for your kind words! We are thrilled to hear that Santiago was able to provide you with a detailed explanation of the policy without being pushy. Our goal is to ensure that our clients feel informed and comfortable with their decisions, and it sounds like Santiago achieved that perfectly. We appreciate your support and are here to assist you with any further questions or needs you may have. If there's anything else we can help you with, please don't hesitate to reach out. Thank you once again for your feedback!"

"Nekesha, Thank you so much for your review. We are pleased to know Anabela has gone the extra mile for you. Thank you for trusting us with your insurance. Should any question or concern arise, feel free to reach out. Have a great day!"

"Chacorie, Thank you so much for your review. We are pleased to know our team were helpful to you. Thank you for trusting us with your auto, and renters insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"

"Mackendy, Thank you so much for your review. We are pleased to know Anabela has gone the extra mile for you. Thank you for trusting us with your auto insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"

"Alan, Thank you so much for your review. We are pleased to know Santiago has gone the extra mile for you. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"

"Robert, Thank you so much for your review. We are pleased to know our team had gone the extra mile for you. Thank you for trusting us with your auto, home, and health insurance needs for you and your family. Should any question or concern arise, feel free to reach out. Have a great day!"

"Saul, Thank you so much for your detailed review. We are pleased to know Beatriz explained every question you had. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"

"Muchas gracias por tomar el tiempo de dejarnos su resumen. Nos alegra que pudimos encontrar lo que necesitaban. Gracias por confiar en nosotros. Que tengan un excelente dia! "

"Aba, Thank you so much for your kind review. We are pleased to see Santiago was able to answer all your questions and took his time to explain to you so you can understand. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a blessed day!"

"Duha, thank you so much for your kind review. We are pleased to see Anabel was able to get you all set up with your auto insurance. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a blessed day!"

"Thank you for taking the time to share your feedback. We sincerely apologize for the experience you’ve had regarding customer service and communication. It’s clear that we fell short of your expectations, and for that, we are truly sorry. We appreciate your kind words about Rosalinda and her attentiveness, and we are committed to ensuring that all aspects of our service meet that same standard. Your concerns about the lack of response and the issues with your account notes are being taken seriously. We are actively reviewing our processes to identify where improvements can be made to prevent these issues in the future. Thank you again for your valuable feedback, and we hope to regain your trust in the future. "

"Lori, thank you so much for your kind review. We are pleased to see Santiago was able to get you all set up with your life and auto insurance. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a blessed day!"

"Cameron, thank you so much for your kind review. We are pleased to see Beatriz provided amazing service to you. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a blessed day!"

"Stefani, thank you so much for your kind review. We are pleased to see Santiago was helpful, understanding and a great communicator. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a blessed day!"

"Iramius, thank you so much for your kind review. We are please to know Beatriz has explained everything you needed to know. Thank you for trusting us with your auto insurance. Should there be any question or concern, please feel free to reach out to us! Have a great day!"

"Ruben, muchas gracias por su resumen. Nos complace saber que Satiago lo atendio con exelecia. Que tenga un lindo dia!"