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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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evi

September 6, 2025

5  out of  5
rating by evi
"just wanted to share I spoke to an agent here, Alexah Phillips thank you for giving me the information I needed on auto insurance. I’ll probably be calling back soon considering the service is that good and I need insurance 😁."
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Caylon Montgomery

September 4, 2025

5  out of  5
rating by Caylon Montgomery
"Alexah Phillips was very helpful to me regarding to auto insurance. Answered my questions with good tone and attitude I have no complaints at all."
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Cristina Coronado

September 4, 2025

5  out of  5
rating by Cristina Coronado
"Great place very friendly environment"
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Briss Vanegas

August 14, 2025

5  out of  5
rating by Briss Vanegas
"Excelente atencion muy agradecida por la paciencia al explicar los detalles sobre cualquier duda y tambien por ayudar para tomar una buena desicion la agente Beatriz super amable en todo momento"
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tom hanks

August 7, 2025

5  out of  5
rating by tom hanks
"Santiago was very kind and patience. Guided me step by step through the process."
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Carmen Amaya

July 31, 2025

5  out of  5
rating by Carmen Amaya
"Thank you Santiago"
We responded:
"Thank you Carmen for your kind review. We are pleased to know Santiago gave you great customer service. Hope you have an excellent day!"
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Norlen Galarraga

July 23, 2025

5  out of  5
rating by Norlen Galarraga
"Estoy satisfecho con el trato de el agente santiago gracias a el se todos los detalles de mi seguro y estoy satisfecho"
We responded:
"Norlen, muchas gracias por su resumen. Nos complace que Santiago le ayudo con su polica de seguro. Gracias por confiar en nosotros. Que tenga un excelente dia!"
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David Barberis

July 18, 2025

5  out of  5
rating by David Barberis
"I want to say how great Annabella service today she took great care of me when the website failed. She went out of here way to make sure everything I asked got answered. Also welcome me back great Job."
We responded:
"David, thank you for for your kind review. We are pleased Annabella was amazing and took care of your needs and answered your questions. Welcome back! Have a great day!"
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Jos

July 2, 2025

1  out of  5
rating by Jos
"update: so as of 7/1 Rosalinda has still failed to cancel my policy when I requested a cancellation since 6/4. I have been “very patient” but since a month has passed and heard nothing I actually had to call customer service to confirm if a cancellation had even been submitted and they stated it had not as of 7/1. INFURIATING. again DO NOT RECOMMEND THIS BRANCH. Rosalinda is a failure at her job. I give her 0 stars if I could. and if you are looking to cancel your policy definitely call customer service state farm since they will for sure get it done and not give you the run arounds. the ladies that answer the phone are very sweet but when it comes to needing to get a call back from Rosalinda, it’ll take 1-3 days which as a customer is not acceptable. and when she does call you back she has a condescending attitude. If you are thinking of getting insured by them know that your cancellation process will take up to 3 weeks. and it is not a smooth process."
We responded:
"Jos, thank you for taking the time to share your feedback. We genuinely appreciate hearing from our clients, as it helps us improve our services. We apologize for any delays you experienced in receiving a callback from Rosalinda. While she is the agency owner and may not be the first point of contact, we strive to ensure that all our clients receive timely and respectful service. We understand that waiting for a response can be frustrating, and we are working to improve our communication processes. Regarding your cancellation request, we want to clarify that while your cancellation was processed, there can be additional steps involved when multiple requests are made. We appreciate your patience as we navigate these requests, as they can occasionally extend the timeline. Your satisfaction is important to us, and we are committed to making the necessary improvements to enhance your experience. If you have any further concerns or if there's anything we can do to assist you further, please don’t hesitate to reach out directly. Thank you again for your feedback."
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Anthony Akins

June 29, 2025

5  out of  5
rating by Anthony Akins
"Annabella was a gracious and patient agent with me in applying for new coverage. She took the time to explain the process and I appreciated it very much."
We responded:
"Anthony, thank you so much for your kind review. We are pleased to know Annabella was very helpful to you in this process. Thank you for trusting us with your insurance needs. We hope you have a terrific day."
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Katiana Castro Extras

June 27, 2025

5  out of  5
rating by Katiana Castro Extras
"Great service, worked with Beatriz got my auto and got a life policy !"
We responded:
"Katiana, thank you so much for taking the time to leave a review. We are thrilled you have had a great experience and that Beatriz was able to help you with your auto and life policies. Should any question arise, please feel free to reach out to us. Have a terrific day!"
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Norma Garza

June 26, 2025

5  out of  5
rating by Norma Garza
"Buena Agente"
We responded:
"Norma, muchas gracias por su resumen."
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SURYA PUN

June 24, 2025

5  out of  5
rating by SURYA PUN
"Great service and excellent customer service"
We responded:
"Thank you so much for your kind review. Should any question or concern arise, do not hesitate to reach out."
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Vasile Ion

June 19, 2025

5  out of  5
rating by Vasile Ion
"Very professional"
We responded:
"Thank you so muc"
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antonio bozo

June 10, 2025

5  out of  5
rating by antonio bozo
"Gracias, muchas gracias al Señor Santiago Lozano por ayudarme para asegurarme con la compañía."
We responded:
"Antonio, muchas gracias por tomar el tiempo para dejarnos un resumen de tu experencia. Nos complace saber que Santiago le ayudo en poder asegurarse. Muchas gracias por confiar en nosotros. Que tenga un excelente dia."
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Maria Sandoval

June 5, 2025

5  out of  5
rating by Maria Sandoval
"I have my auto Insurance and will be bringing my home insurance! They just paíd out on my auto claim and had great and smooth process. They do deliver the promise."
We responded:
"Maria, thank you for taking the time to share your wonderful experience! We are delighted to hear that your auto claim was handled smoothly and that you felt supported throughout the process. Our team works hard to deliver on our promises, and your feedback truly validates our efforts. We’re also excited that you’ll be bringing your home insurance to us! We look forward to providing you with the same level of service and care for your home coverage. If you have any questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help! Thank you again for your trust in us!"
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Gume Aguero

June 5, 2025

5  out of  5
rating by Gume Aguero
"Home and auto insurance! Great service!"
We responded:
"Gume, thank you so much for your fantastic review! We are thrilled to hear that you’re satisfied with our home and auto insurance services. Providing great service is our top priority, and your feedback encourages us to keep up the good work. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you again for your support!"
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yusuf rizvi

June 3, 2025

5  out of  5
rating by yusuf rizvi
"Ask for Santiago! He did a good job explaining the policy. Not pushy but explains in detail."
We responded:
"Yusuf, thank you so much for your kind words! We are thrilled to hear that Santiago was able to provide you with a detailed explanation of the policy without being pushy. Our goal is to ensure that our clients feel informed and comfortable with their decisions, and it sounds like Santiago achieved that perfectly. We appreciate your support and are here to assist you with any further questions or needs you may have. If there's anything else we can help you with, please don't hesitate to reach out. Thank you once again for your feedback!"
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Nekesha J

May 28, 2025

5  out of  5
rating by Nekesha J
"Easiest policy start ever! Anabela Cook is amazing and was prompt and professional! I highly recommend this agency and I plan to be a long time customer!"
We responded:
"Nekesha, Thank you so much for your review. We are pleased to know Anabela has gone the extra mile for you. Thank you for trusting us with your insurance. Should any question or concern arise, feel free to reach out. Have a great day!"
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Chacorie Washington

May 28, 2025

5  out of  5
rating by Chacorie Washington
"They was so helpful I love the energy they gave and gave me the best quotes I recommend them for your auto and rental insurance"
We responded:
"Chacorie, Thank you so much for your review. We are pleased to know our team were helpful to you. Thank you for trusting us with your auto, and renters insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"
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Mackendy Joseph

May 20, 2025

5  out of  5
rating by Mackendy Joseph
"I had a fantastic experience with Ms Anabela. She was friendly, professional, incredibly helpful and knowledgeable throughout the process. Thank you for going above and beyond for saving me a lot of money on my home and vehicle insurance !!!!!"
We responded:
"Mackendy, Thank you so much for your review. We are pleased to know Anabela has gone the extra mile for you. Thank you for trusting us with your auto insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"
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Alan Thomas

May 16, 2025

5  out of  5
rating by Alan Thomas
"Santiago was incredibly patient and walked me through the entire process step by step. He made everything so easy and found the best deals for me. Highly recommend working with him!"
We responded:
"Alan, Thank you so much for your review. We are pleased to know Santiago has gone the extra mile for you. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"
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Robert Griffin

May 16, 2025

5  out of  5
rating by Robert Griffin
"Rosalinda and team are awesome! They go the extra mile to take care of my family's needs. They provide auto, home, and health for me and my family. I highly recommend them!"
We responded:
"Robert, Thank you so much for your review. We are pleased to know our team had gone the extra mile for you. Thank you for trusting us with your auto, home, and health insurance needs for you and your family. Should any question or concern arise, feel free to reach out. Have a great day!"
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Saul Rodriguez

May 1, 2025

5  out of  5
rating by Saul Rodriguez
"Beatriz was very amazing and helpful. She walked me through everything I needed to know. She was happy to answer and explain questions that she had already explained so I can assure I understood my concerns. I am very happy with the help I received from Beatriz."
We responded:
"Saul, Thank you so much for your detailed review. We are pleased to know Beatriz explained every question you had. Thank you for trusting us with your insurance needs. Should any question or concern arise, feel free to reach out. Have a great day!"
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Bioestructuras BQ

May 1, 2025

5  out of  5
rating by Bioestructuras BQ
"Excelente la atención de los ejecutivos que nos atendieron. Resolvieron nuestras dudas y nos ayudaron a conseguir el producto que necesitábamos"
We responded:
"Muchas gracias por tomar el tiempo de dejarnos su resumen. Nos alegra que pudimos encontrar lo que necesitaban. Gracias por confiar en nosotros. Que tengan un excelente dia! "